Melany Illanes
Intake Manager
As Intake Manager at Salcines Law, Melany Illanes plays a pivotal role in welcoming new clients and ensuring their concerns are addressed promptly and professionally. She combines strong organizational skills with a client-focused approach, making the intake process smooth and reassuring for individuals seeking legal guidance.
Melany excels at evaluating client concerns, ensuring they relate to the appropriate legal professionals within the firm, and providing essential information to help them understand the process ahead.
In addition to her professional role, Melany has completed a Business Management and Marketing Certificate at the University of New Hampshire and is currently pursuing her Paralegal Certificate to further strengthen her expertise in the legal field. She is also a Florida Notary, adding another layer of value to her role and client services. These accomplishments reflect her commitment to continuous growth and her ability to bridge the gap between legal and business strategy, enhancing client relationships and firm operations.